When planning your trip please become familiar with the appropriate ways to activate emergency services and know that not all areas have access to 9-1-1 or cellular coverage.

Parks Canada has two 24/7 Emergency Dispatch Centres to receive reports and assist in the management of Backcountry, Wildlife or Wildfire incidents for most sites across our system.

To report emergencies for the National Parks listed below, contact 1-888-762-1422:

  • Mingan Archipellago National Park Reserve
  • Forillon National Park
  • The Saguenay St-Lawrence Marine Park 
  • Banff National Park 
  • Lake Louise, Yoho and Kootenay National Parks

To report emergencies for most other National Parks, including the Chillkoot Trail National Historic Site, contact 1-877-852-3100

To report emergencies for La Mauricie National Park, contact 1-819-536-3180

General information and non-urgent assistance can be obtained through Parks Canada’s information line at 1-888-773-8888