Appendix — Personal information banks
Personal information banks (PIBs) are descriptions of personal information that are maintained by government institution about individuals, in support of specific programs and activities. The Privacy Act requires that Personal Information Banks include all personal information that is organized and retrievable by a person's name or by an identifying number, symbol or other particular assigned only to that person. Personal Information Banks must also include personal information that has been or is being used, or is available for use for an administrative purpose.
Please see the Treasury Board of Canada Secretariat Glossary of Terms for descriptions of the various types of Personal Information Banks and an explanation of their contents.
Below is a list of the Parks Canada Agency institution specific PIBs.
Name of personal information bank | PIB Number |
---|---|
Aquatic invasive species prevention permits | PC PPU 055 |
Backcountry use permits | PC PPU 067 |
Fishing licenses and other permits | PC PPU 051 |
Heritage lighthouse program | PC PPU 052 |
High risk activities | PC PPU 069 |
Huts permits | PC PPU 066 |
Law Enforcement Program | PC PPU 072 |
Learn-to Camp | PC PPU 095 |
National historic sites | PC PPU 085 |
National volunteer program | PC PPU 081 |
Online Sales of Passes and Permits | PC PPU 090 |
Park Warden Administrative and Relational Database | PC PPU 073 |
Parks Canada Reservations Services | PC PPU 068 |
Point of Sales Services | PC PPU 091 |
Public Content Sharing |
PC PPU 002 |
Research and collection permit system |
PC PPU 061 |
Resource use permits | PC PPU 071 |
Youth Employment and Skills Strategy at Parks Canada | PC PPU 082 |
Aquatic invasive species prevention permits
Description
This bank contains information used to confirm compliance with aquatic invasive species regulations. Personal information may include name, name, contact information, location of last use of watercraft and water gear, intended location of next use, watercraft, vessel and vehicle information such as type, model, registration and license plate.
Class of individuals
National parks visitors
Purpose
The personal information is used to administer the protection and conservation of natural and cultural resources and for the issuance of watercraft use permit to comply with regulations related to the use of watercraft and water-related gear in the park. The information will also be used for to record watercraft usage in the park and assess risk for introduction of aquatic invasive species. Personal information is collected pursuant to sections 8(2), 16(3) and 18 of Canada National Parks Act, the section 6 of Species at Risk Act and Section 7 of the National Park General Regulations.
Consistent uses
The information will be used to assess risk of the introduction and spread of aquatic invasive species from the use of the visitor’s watercraft or water-related gear. Data will be aggregated and reported on annually in internal reports to inform management decisions. The personal information may also be shared with law enforcement branch for enforcing Canada National Parks Act and provision of various other statutes that support the Agency’s mandate.
Retention and disposal standards
Physical records will be retained for a maximum of 5 years and then they will be destroyed. Data analysis resulting from the records will not contain personal information.
RDA number
2016-001
Related record number:
PC PAEC HRC AIS 001
TBS registration:
20230036
Bank number
PC PPU 055
Backcountry use permits
Description
The bank contains information used to identify persons, vehicles and missing persons. Personal information may include name, contact information, emergency contact information, date of birth, safety information, aircraft owners /operators, aircraft crew, type of aircraft, model, registration number, company name, date of activities, vehicle information, license plate number, trip detail itinerary and signature.
Class of individuals
National parks visitors
Purpose
To issues a permit and to provide records for monitoring Park use and identifying vehicles left at trail heads or roadsides in emergency cases such as missing persons or bear problems; to control backcountry sites and facilities; to protect visitors. Personal information is collected pursuant to section 8 of the Parks Canada Agency Act.
Consistent uses
Provides an analysis of use of the backcountry, statistics, planning and rehabilitation.
Retention and disposal standards
Under development
RDA number
2017/001
Related Class of Records Number
PC VE NP VPR 009
TBS Registration
001751
Bank number
PC PPU 067
Fishing licenses and other licences
Description
This bank identifies license holders. Personal information may include name, contact information, date of birth, vehicle information (vehicle type and make/model, license plate number), physical attributes, and emergency contact information (name and contact information).
Class of individuals
National parks visitors
Purpose
Information in this bank relates to the issuing of fishing licenses and other licences. It is used to identify license holders, to control the number of individuals fishing in the park, to restrict fishing to authorized areas, to support fish management, and to ensure revenue accountability.
Consistent uses
Control use, set limits, set seasons, statistical purposes and creel census and surveys.
Retention and disposal standards
Under development
RDA number
2017/001
Related Class of Records Number
PC VE NP VPR 009; PC VE NHS VM 004
TBS Registration
001745
Bank number
PC PPU 051
Heritage lighthouse program
Description
This bank describes information about the Heritage Lighthouse Program. Personal information may include name, contact information, signature, and self-identification of age (18 years or older).
Class of individuals
Residents of Canada 18 years and older such as individuals, representatives of other levels of government or community-based groups who submit a nomination for the heritage designation of a lighthouse, as well as individuals who have signed an accompanying petition.
Purpose
Personal information is used in commemoration decisions and is collected under the authority of the Heritage Lighthouse Protection Act.
Consistent uses
Name, contact information and signature may be shared with the Department of Fisheries and Oceans Canada. Information may also be used for program evaluation and/or reporting purposes.
Retention and disposal standards
Under development
RDA number
Under development
Related Class of Records Number
PC HRC OHP CP 001
TBS Registration
20100275
Bank number
PC PPU 052
High risk activities
Description
The bank contains information on persons involved in activities that have been assessed as having a higher level of risk, defines location, activity, number in group, etc. Personal information may include name, contact information, emergency contact information, date of birth, trip purpose, flight schedule, vehicle information, vessel information such as port of origin, name of vessel, type/size/colour of sailing vessel, landing craft, license plate number, medical information, in some cases individuals' level of experience in activity is also collected.
Class of individuals
Parks Canada visitors
Purpose
To provide a record of visitors in case of overdue registration. Personal information is collected pursuant to section 8 of the Parks Canada Agency Act.
Consistent uses
Provides up-to-date information on use, locations, frequency, accidents, lost, or missing persons.
Retention and disposal standards
Under development
RDA number
2017/001
Related Class of Records Number
PC HRC NMC CM 002, PC VE NP VPR 009
TBS Registration
001753
Bank number
PC PPU 069
Huts permits
Description
The bank contains information used to identify permit holders and verify reservations. Personal information may include name and contact information.
Class of individuals
Parks visitors
Purpose
To maintain information relating to use, periods of stay, numbers of visitors and length of season.
Consistent uses
To support decisions for maintenance, monitor and control use, and ensure the safety of visitors.
Retention and disposal standards
Under development
RDA number
2017/001
Related Class of Records Number
PC VE NP VPR 009
TBS Registration
001750
Bank number
PC PPU 066
Law Enforcement Program
Description
This bank contains personal information about individuals that were implicated in an incident or investigation undertaken by Parks Canada Park wardens in enforcing the laws of Canada as they relate to the Agency mandate. The personal information collected as a result of an incident or investigation may include names; contact information; physical attributes; date of birth; vehicle information, vessel information, identification numbers; criminal history; company name; the date and nature of the alleged incident or investigation; and the law enforcement action (charged, fined, warned, evicted).
Class of individuals
Visitors and businesses within the jurisdiction of Parks Canada.
Purpose
Information collected as part of an incident or investigation may be used by the Agency for the purpose of enforcing the Canada National Parks Act and its regulations and other complementary legislation such as the Criminal Code, the Species at Risk Act, and other federal and provincial legislation for the purpose of protection and conservation of natural and cultural resources and protecting the quality of the visitor experience. Information collected as a result of an incident or investigation is entered into the Agency’s Incident and Event Management system for Law Enforcement (IEM-LE).
Consistent uses
Information within IEM-LE may be used to report critical incidents to senior management, produce year-end reports and to develop law enforcement policies or guidelines. Pursuant to section 8(2)(a), (e) and (f) of the Privacy Act, personal information may also be disclosed to an investigative body as listed in the Privacy Regulations or to a municipal, provincial/territorial, or other policing service, under certain circumstances as described in those sections of the Act.
Retention and disposal standards
Records will be retained for five years or until they no longer have operational value, after which they will be destroyed.
RDA number
2016/001
Related Record Numbers
PC VE UP PLE 001, PC VE NHS VS 005, PC HRC NP SAR 006, PC PAEC LEB 001.
TBS Registration
20230035
Bank number
PC PPU 072
Learn-to Camp
Description
The file contains lists of events that took place at Parks Canada administered sites and on occasion, events organised on partners’ sites. The personal information may include name, contact information, specific requirements (allergies or food intolerances, specific medical conditions, disabilities), information pertaining to a credit card (type of credit card and the last four digits of the card), contact information in case of emergency, date of birth, language preference, medical information and physical attributes.
Class of individuals
Visitors
Purpose
Information contained in this file is used to monitor participation to Learn-to Camp events, account for revenue, compile statistics, as well as facilitate future planning and visitor support.
Consistent uses
Compile statistics, monitor revenue, support decisions pertaining to maintenance and facilitate planning.
Retention and disposal standards
The personal information collected is purged from the database 31 days following the end of the camping activity.
RDA number
2017/001
Related Class of Records Number
PC VE NP VPR 009 ; PC ERVE LTC 001
Bank number
PC PPU 095
TBS Registration
20230010
Last Updated (year)
2022
National historic sites and the National Program of Historical Commemoration
Description
This bank describes information about the commemoration and conservation of historic places of national and international significance, it also includes a funding program, the National Cost-Sharing Program for Historic Places. Personal information may include name, contact information, financial information, language of communication, personal views and opinions of the individual, other personal data which may be contained in the project proposal, and signature. For historical commemoration, this includes personal information from the National Program of Historical Commemoration including proponents for each nomination, and information about external readers involved with submission reports, reviews of designations and plaque texts. Expert analysis and personal opinions related to designations are included.
Class of individuals
Owners, lessees and operators of historic sites or their representatives, and representatives of private sector businesses, provincial, territorial, and local governments, heritage stakeholder groups, Indigenous groups and other non-profit organizations, and provincial or territorial Crown corporations that provide funding or are otherwise involved in the commemoration or conservation of Canada's historic places. All individuals involved in the commemoration process including members of the public, academics, culture experts, Indigenous readers and representatives of communities and organizations.
Purpose
Information is used in commemoration decisions, to maintain a register of owners and lessees of national historic sites, and to process applications for funding and assistance under related programs. Personal information is collected pursuant to the Parks Canada Agency Act. Information is used to support public involvement in the commemoration process to confirm and broaden historical content developed for each designation.
Consistent uses
The Canadian Register of National Historic Sites and the Directory of Federal Heritage Designations are publicly accessible on the Parks Canada website. Information may also be used for program evaluation and/or reporting purposes. The National Program of Historical Commemoration is based on public nominations and members of the public (referring to experts, local groups, relevant Indigenous communities) are involved in every phase of the commemoration process as it relates to an individual designation.
Retention and disposal standards
Under development
RDA number
Under development
Related Class of Records Number
PC HPE NHS EP 001, PC HRC NHS CP 002, PC HRC OHP CP 001
TBS Registration
20091652
Bank number
PC PPU 085
National volunteer program
Description
This bank describes information that is about individuals, groups or organizations who volunteer in a variety of activities at the various national parks, national historic sites, national marine conservation areas, field units and national office of Parks Canada across Canada. The personal information may include name, contact information, biographical information, criminal checks/history, educational information, medical information and signature.
Class of individuals
General public
Purpose
The personal information is used to administer the National Volunteer Program, establish an inventory of individuals, groups or organizations able to participate in various volunteer activities and obtain views and opinions on the efficiency and success of the National Volunteer Program. Personal information is collected pursuant to the Parks Canada Agency Act, the Canada National Marine Conservation Actand the Canada National Parks Act.
Consistent uses
The information may be used or disclosed for the following purposes: reporting to senior management and evaluation. Information may be shared with Insurance Broker provider in case of an incident. This will be with the consent of the individual. Information is used or disclosed for mailing list purposes.
Retention and disposal standards
Under development
RDA number
Under development
Related Class of Records Number
PC PAU SPE 002
TBS Registration
20120059
Bank number
PC PPU 081
Online Sales of Passes and Permits
Description
This bank describes information that Parks Canada Agency (PCA) visitors provide to obtain visitor passes or permits. The transaction can be done online or through the assistance of PCA staff at the National Information Service. Personal information may include name, contact information, Vessel registration ID or vessel name.
Class of individuals
Visitors
Purpose
Personal information is collected to allow individuals to purchase passes and permits for admission, lockage or mooring to National Parks, National Historic Sites and National Marine Conservation Areas. The personal information is collected pursuant to section 8 (1) of the Canada National Parks Actand section 8 of the Parks Canada Agency Act. Information is used by PCA to provide passes and permits to the visitors, revenue accountability, statistics, future planning, and to make administrative decisions such as refund eligibility and determining eligibility for fulfilling early-bird requirements. Personal information may be shared with other Parks Canada programs for administrative decisions, such as verifying pass and permit validity and eligibility for early bird promotions. This information is held by the Contractor on behalf of PCA.
Consistent uses
Personal information may be shared with the Law Enforcement branch for enforcing the Canada National Parks Act, the National Marine Conservation Areas Act, the Saguenay-St. Lawrence Marine Parks Act and the Rouge National Urban Park Act and provisions of various other statutes that support the Agency’s mandate. Information may be shared with the Contractor(s) responsible to provide the services of behalf of PCA. Shipping name, address and contact information may be shared with FedEx for the purpose of delivering orders. Personal contact information may be shared with Outreach Products and Initiatives program for the administration and management of the National Newsletter. In this case the personal information is only shared with the program if the individual consents via the opt-in option that they wish to add their contact information to the National Newsletter database. Depersonalized information may be used by PCA for statistics, reporting to senior management, revenue, maintenance decisions and future planning purposes.
Retention and disposal standards
Records will be retained for five years after information is collected, and then are destroyed.
RDA number
RDA 2016-001
Related Class of Records Number
PC VE NHSVM 004; PC VE NP VPR 009.
Personal Information Bank Number
PC PPU 090
TBS Registration
20220040
Park Warden Administrative and Relational Database
Description
This personal information bank provides a chronological overview of the individual's service as a park warden for Parks Canada. The Park Warden Administrative Relational Database (PWARD) is an automated management system used by human resources professionals, law enforcement managers and employees. The personal information captured includes the employee name, user name, contact information, emergency contact information, date of birth, tenure type, employee identification number, park warden employment information, employee personnel information, prohibitions (e.g. firearms and driving), reporting relationship (supervisor's position number and title), photographs, medical information, employment equity information, grievances, health and safety and accident reporting, honours and awards, licences and certifications, prior work experience.
Class of individuals
Applicants, permanent employees (includes active, retired employees) of Parks Canada, term, casual and part-time employees, agency personnel, students, contractors, training, and human resource personnel.
Purpose
This information is used for the administration of human resources, such as compensation, employment equity, grievances, human resources planning and development, labour relations, occupational health and safety, official languages, organizational design, payroll and attendance, reliability checks, issue of identification cards, building passes and parking permits, relocation, staffing, training, to conduct internal surveys and for the processing of complaints against the Agency. Employee training information is used by managers and/or supervisors to formulate departmental training plans, verify training courses and to meet the requirements of the Canada Labour Code Emergency contact information is used by managers and/or supervisors for notification purposes in the event of an emergency. Personal information is collected pursuant to section 13(1) and 13(3) of the Parks Canada Agency Act.
Consistent uses
This information is also used to produce management reports as well as research, planning, evaluation and audit, statistical analysis, and mandatory legislative reporting.
Retention and disposal standards
Records will be retained for five years or until they no longer have operational value, after which they will be destroyed.
RDA number
2016/001
Related Record Numbers
PC PAEC LEB HR 001
TBS Registration
20230032
Bank number
PC PPU 073
Parks Canada Reservations Services
Description
The bank contains information related to the visitor’s reservation, registration and user profile. The user profile can be created online by user themselves, or through the assistance of Parks Canada/Contractor staff. Personal information may include name, contact information, emergency contact information, license plate number and language preference.
Class of individuals
Visitors
Purpose
Personal information is collected to allow individuals to book campsites, parking spots, shuttle seats and other recreational activities at National Historic Sites, National Parks, National Urban Parks and National Marine Conservation Areas. Information is used by Parks Canada Agency, to control campground allocation, provide revenue accountability, reports revenue, review visitor statistics, future planning and aid to visitors. Personal information is collected pursuant to section 8 of the Parks Canada Agency Act.
Consistent uses
Personal information may be shared with the Law Enforcement branch for enforcing the Canada National Parks Act, the National Marine Conservation Areas Act, the Saguenay-St. Lawrence Marine Park Act, Rouge National Urban Park Act and provisions of various other statutes that support the Agency’s mandate. Information may be shared between the Contractor and PCA for the purpose of fulfilling the Contractor’s contractual obligations. Personal contact information may be shared with PCA employees responsible for the administration and management of the National Newsletter. In this case, personal information is only shared if the person concerned agrees, through the opt-in option, to have his or her contact details to the national newsletter. Aggregated information can be used for statistics. Management of visitation, statistics, revenue, maintenance decisions and future planning.
Retention and disposal standards
Reservation information remains in the system for 5 years after the trip to respond to refund requests. Reservation Call Centre recordings are retained for 180 days for ensuring compliance on the Contractor's contractual obligations. At the end of the 180-day retention period the recordings are purged from the Contractor's system. All personal information collected is purged from the database 31 days after the camping event has ended. As per the users account and contact information transmitted to the National Newsletter database (upon opt-in by an individual). In April 2017, Parks Canada received a new disposition authority from Library and Archives Canada. LAC archivist needs to analyse each function of Parks Canada's operations to determine the information resources of archival value. Once the information resources of archival value have been determined, retention schedules and structures for the organization of information resources will be developed. In the meantime, Parks Canada is required to retain all records in their current format and with their complete content.
RDA number
2017/010
Related Class of Records Number
PC VE NP VPR 009
TBS Registration
001752
Bank number
PC PPU 068
Point of Sales Services
Description
This bank describes information that Parks Canada Agency (PCA) visitors provide to purchase visitor entry fees and annual passes, camping services, activity permits, service packages, heritage presentation programs, rental equipment, transportation services, lockage and mooring as well as merchandise and utilitarian products. These transactions are done on site with the assistance of PCA staff at entrance gate kiosks, campgrounds, visitor centres, administrative buildings, historic sites facilities, World Heritage Sites, canal lock stations, hot springs facilities and gift shops. type and color of the vessel, journey information. Personal information may include name, mailing address, contact information as well as vessel registration numbers or vessel names for boaters using Canals operated by PCA in Quebec and Ontario.
Class of individuals
Visitors
Purpose
Personal information is collected to allow individuals to purchase visitor entry fees, annual passes and permits for services and activity at National Historic Sites, National Parks, National Urban Parks, and National Marine Conservation Areas. The personal information is collected pursuant to section 8 (1) of the Canada National Parks Act. Information is used by PCA to make administrative decisions such as refund eligibility. Personal information may be shared with other Parks Canada programs for administrative decisions, such as verifying pass and permit validity.
Consistent uses
Personal information may be shared with the Law Enforcement branch for enforcing the Canada National Parks Act, the National Marine Conservation Areas Act, the Saguenay-St. Lawrence Marine Parks Act and the Rouge National Urban Park Act and provisions of various other statutes that support the Agency’s mandate. Personal contact information may be shared with Outreach Products and Initiatives program for the administration and management of PCA’s National Newsletter. In this case the personal information is only shared with the program if the individual consents via the opt-in option that they wish to add their contact information to the National Newsletter database. Aggregate information may be used by PCA for statistics, reporting to senior management, revenue, maintenance decisions and future planning purposes.
Retention and disposal standards
Records will be retained for 5 years after and then are destroyed.
RDA number
RDA 2017/001
Related Class of Records Number
PC ERVE POS 001 and PC VE NP VPR 009
Personal Information Bank Number
PC PPU 091
TBS Registration
20230033
Public Content Sharing
Description
The bank identifies information that visitors may be required to submit and that they may voluntarily place on the Parks Canada website. The personal information may include name, age, email address, postal code, and may also include stories, photographs, videos and audio.
Class of individuals
General public, (family members).
Note
Parks Canada will require visitors who wish to register for content sharing to agree to an acceptable use policy and to Parks Canada’s posting their shared content; parents or legal guardians will need to indicate their acceptance of registrations for minors. Visitor must release copyright to content and declare that permission to posting has been obtained from each person depicted in photographs.
Purpose
Personal information is used to share visitor experiences. Personal information is collected pursuant to section 8 of Canada National Parks Act Canada National Parks Act.
Consistent uses
The information may be used or disclosed for the following purposes: inventory of visitor experiences. Information is used or disclosed for mailing list purposes.
Retention and disposal standards
Information reside on website until visitor requests removal or Parks Canada removes it.
RDA number
Under development
Related Class of Records Number
PC PPS HPP VER 001
TBS Registration
20220014
Bank number
PC PPU 002
Research and collection permit system
Description
The Research and Collection Permit System is an online system for the administration and management of research application, permitting, tracking, storage and reporting in national historic sites, national parks, national marine conservation areas and urban park that enables all research to be conducted under standardized and harmonized rules, regulations and procedures, and facilitates storage of research information in a single multidisciplinary database. Personal information may include Nature of research; Heritage Area name; Additional Heritage Areas; type of application; Duration of research; contact information of principal investigator; principal investigator affiliation; principal investigator conducting field work contact information; qualifications; sponsoring institutions; Proposed field work start date and end date; name, contractor, contact information, location of work site, lot number, lot and registered plan, project type.
Class of individuals
Natural and Social Science, and Archaeological researchers who require permits to conduct research in Parks Canada's heritage areas.
Purpose
Personal information is collected pursuant to subsections 11 (3); 14 (2); 15(2) of the Historic Canals Regulations to issue work permit. It is used to identify projects to ensure that research and collection activities are conducted under nationally consistent guidelines and procedures, by qualified people, using methods that are scientifically sound and which comply with applicable legislation, policies and corporate priorities.
Consistent uses
None
Retention and disposal standards
Under development
RDA number
72/010
Related Class of Records Number
PC HRC NP CRM 007, PC HRC NMC CM 002, PC HRC NHS RM 005
TBS Registration
001749
Bank number
PC PPU 061
Resource use permits
Description
The bank identifies resource use and harvest activities and harvest activities permitted under regulation. Personal information may include name, contact information, date of birth and signature.
Class of individuals
Visitors, researchers and residents.
Purpose
To identify the permit holders using park resources, and set restrictions. Examples include water catches, hunting, wood cutting and grazing. Personal information is collected pursuant to section 8 of the Parks Canada Agency Act, to subsection 8 (1) of the Gros Morne National Parks of Canada Timber Harvesting Regulations the section 4 of the National Parks of Canada Fishing Regulations.
Consistent uses
Monitor and control activities, compile statistics, survey use, and plan future changes.
Retention and disposal standards
Under development
RDA number
2017/001
Related Class of Records Number
PC VE NP VPR 009
TBS Registration
001754
Bank number
PC PPU 071
Youth Employment and Skills Strategy at Parks Canada
Description
This bank describes information used in support of the Youth Employment and Skills Strategy at Parks Canada. Personal information collected includes: name; date of birth; contact information; citizenship status; employee personnel information; biographical information; education information; job information; official language preference, signature and employment equity information including 2SLGBTQI+ which are provided on a voluntary basis.
Class of individuals
Youth between the ages of 15 and 30.
Purpose
Personal information is used for reporting and evaluation purposes. The information you provide is collected under the authority of subsection 12.1 of the Financial Administration Act and subsection 13 (1) (b) and 13 (3) (b) of the Parks Canada Agency Act for the purpose of establishing governing staffing of youth employees within the Agency.
Consistent uses
The information you provided may be used and/or disclosed for the purposes of policy analysis, research, audit, evaluation and statistics.
Retention and disposal standards
In April 2017, Parks Canada received a new disposition authority from Library and Archives Canada. LAC archivist needs to analyse each function of Parks Canada's operations to determine the information resources of archival value. Once the information resources of archival value have been determined, retention schedules and structures for the organization of information resources will be developed. In the meantime, Parks Canada is required to retain all records in their current format and with their complete content.
RDA number
RDA 2017/001
Related Class of Records Number
PC HR YES 001
Personal Information Bank Number
PC PPU 082
TBS Registration
20230007
Organizational contact information
Parks Canada National Office
30 Victoria Street
Gatineau, Quebec
Canada
J8X 0B3
Telephone:888-773-8888 (General inquiries)
Telephone — international:819-420-9486 (General inquiries — international)
Related links
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