Accessibility feedback process at Parks Canada
Whether you have a suggestion, a complaint, or a great experience with Parks Canada, let us know. The information you provide is important to us. It will help us improve Parks Canada's Accessibility Plan and its application. Together we can make Parks Canada a model for accessibility.
On this page
- How to provide feedback
- Submit anonymous feedback
- If you want a response
- What we do with your feedback
- Request an alternate format
How to provide feedback
The person designated to receive feedback for the Parks Canada Agency is the Manager, Equity, Diversity and Inclusion.
- Telephone
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Within Canada and United States: 1-888-773-8888
Outside North America: 1-819-420-9486If you use an operator-assisted relay service, call either of the numbers above.
- TTY
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1-866-787-6221
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Equity, Diversity and Inclusion
Parks Canada Agency
30 Victoria Street
Gatineau, Quebec J8X 0B3
Canada
Submit anonymous feedback
If you want to provide anonymous feedback:
- do not state your name or provide any other identifying information (for example, your email address or phone number)
- do not include your return address on the envelope if you send feedback by mail
If you want a response
If you’ve asked for a response, we will respond in the same way that you communicated with us.
Finding answers to more complex issues might take time. If that’s the case for your feedback, we’ll still follow up to let you know what we’re doing.
What we do with your feedback
We publish annual progress reports in the years between accessibility plans. In these progress reports, we report on the feedback we receive and how we are taking it into consideration.
We don’t identify individuals in our reports. The only time your feedback will be connected to you is when you request a personal response from Parks Canada.
Request an alternate format
You can request an alternate version of our feedback process, accessibility plans or progress reports by email at information@pc.gc.ca or by telephone:
Within Canada and United States: 1-888-773-8888
Outside North America: 1-819-420-9486
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